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When can psychologists use testimonials from clients?

When requested by current therapy clients

If testimonials are unsolicited from vulnerable individuals

The use of testimonials from clients by psychologists is governed by ethical guidelines that prioritize client confidentiality and the potential for harm. When testimonials are unsolicited from vulnerable individuals, they may be used in a limited context because the implicit power differential is mitigated; the testimonial is not prompted by the psychologist and therefore is less likely to be perceived as coercive or manipulative.

In the context of ethical practice, unsolicited testimonials may provide a genuine reflection of a client's experiences without compromising the therapeutic relationship or exploiting the client's vulnerable status. This aligns with ethical standards that aim to protect clients and avoid exploiting the client-therapist relationship for promotional purposes.

Other options do not align with these ethical principles. For instance, using testimonials from current therapy clients poses significant ethical risks, as it could compromise their privacy or pressure them. Testimonials based on a long professional history might suggest an established rapport, but they still raise concerns about the power imbalance and the potential for clients to feel obligated to provide positive feedback. Lastly, restricting the use of testimonials solely for marketing undermines the necessity of informed consent and could lead to exploitation, particularly if the testimonials are solicited or arranged in a way that pressures clients to comply.

Therefore, the best practice, according to ethical guidelines, allows for

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When the psychologist has a long professional history with the client

Only for marketing purposes

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